RETURN POLICY & INSTRUCTIONS

Retail Return Policy
We will happily except returns within 45 days of the ship date. Our refund policy applies to unopened, unused and undamaged items in original quantities and condition with a copy of your receipt. Shipping charges are not refundable. SPECIAL ORDERS ARE FINAL SALES. All returns or exchanges must be accompanied by a Return or Exchange form, which can be downloaded below.

Wholesale Return Policy
Wholesale items must be returned in original quantities, original condition and original packaging within 30 days of the ship date. Return and original shipping charges are non-refundable. SPECIAL ORDERS ARE FINAL SALES. All returns or exchanges must be accompanied by a Return or Exchange form, which can be downloaded below.

RETURN & EXCHANGE FORMS
Click below to download the correct form for a return or an exchange.

For a Return....Click here to download a return worksheet to include with your return items.

For an Exchange....Click here to download exchange worksheets (2 pages) to include with your return items.

****You will be responsible for shipping costs to return the item. Original shipping costs will not be refunded.

If you have any questions regarding your return or exchange, please send us an email. If you would like a reply by phone, please provide your telephone number and in which time zone you are located.



Please do not forget to include you a copy of your receipt. (Please make a copy for your records.)

Mail to:
Bead Bee
4829 New Broad Street
Orlando, FL 32814