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RETURN
& EXCHANGE INFORMATION
Our refund policy applies to unopened, unused and undamaged
items in original quantities and condition with a copy of
your receipt. Shipping charges are not refundable. SPECIAL
ORDERS ARE FINAL SALES.
*Online orders can be returned or exchanged within 45
days from the order date.
Please
call or email us to obtain a RETURN AUTHORIZATION NUMBER
INSTRUCTIONS
1) Please call us or email us to receive a Return Authorization
Number.
2) Download the proper form below. The form will provide you
with instructions and the correct return address. Fill it out
the proper form and send back with the items you would like
to return or exchange. If you have any questions, please feel
free to give us a call. You will be responsible for the shipping
costs to return the item. Shipping charges are not refundable.
For a Return....Click
here to download a return worksheet to include with your return
items.
For an Exchange....Click
here to download exchange worksheets (2 pages) to include
with your return items.
**You will be responsible for shipping costs to return the
item. Original shipping costs will not be refunded.
If you have any questions regarding your return or exchange,
please send us an email. If you would like a reply by phone,
please provide your telephone number and in which time zone
you are located.
Please do not forget to include you a copy of your receipt.
(Please make a copy for your records.)
Please mail your return or exchange to:
MORE
INFO:
Ordering Information
Shipping
Information
About Us
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