RETURN
& EXCHANGE INFORMATION
Please
note that our return and exchange policy will differ based on
whether you purchased online or at our retail store or if you
are a registered wholesale customer.
Our refund policy applies to unopened, unused and undamaged
items in original quantities and condition with a copy of
your receipt. Shipping charges are not refundable. SPECIAL
ORDERS ARE FINAL SALES. All returns or exchanges must be accompanied
by a Return or Exchange form, which can be downloaded below.
*Online orders (non-wholesale) can be returned or exchanged
within 45 days of the ship date.
*In Store purchases can be returned or exchanges within 30
days of the purchase date.
WHOLESALE RETURN & EXCHANGE POLICY - click
here
Please
call us to if you would like to return or exchange any merchandise,
this way we can watch out for your return in the mail and process
it promptly.
Contact us at:
Phone: (407) 895-0062
Address: 665
Harold Avenue Suite B, Winter Park, FL 32789 For
a Return....Click
here to download a return worksheet to include with your return
items.
For an Exchange....Click
here to download exchange worksheets (2 pages) to include
with your return items.
**You will be responsible for shipping costs to return the
item. Original shipping costs will not be refunded.
If you have any questions regarding your return or exchange,
please send us an email. If you would like a reply by phone,
please provide your telephone number and in which time zone
you are located.
Please do not forget to include you a copy of your receipt.
(Please make a copy for your records.)
Please bring or mail your return or exchange to:
Bead Bee
665 Harold Avenue Suite B
Winter Park, FL 32789
MORE
INFO:
Ordering Information
Shipping
Information
Return/
Exchange Information
About Us
Wholesale Info
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